Numbers and facts
Brief Biography
Ferdinand G. Alcos, MBA, CLSSBB, CDTP, is an enterprise technology and operations executive delivering digital transformation across BPO, consulting, and shared services in private and public sectors. His work focuses on execution where technology, governance, risk, quality, performance, and revenue align, with clear ownership and accountability while ensuring continuity and innovation.
He has led merger readiness and market exit, embedding frameworks aligned to ISMS, Six Sigma, CMMI, SOC 2, cybersecurity, and data privacy. As an Industry Expert, he led an executive program on agile transformation, driving business outcomes for senior leaders across the US and APAC.
His work has been recognized through the Gawad Parangal Excellence Award in Data Privacy (2025) and as a Two-Time World CIO 200 Master Awardee (2024, 2025) and 40 Under 40 in Cybersecurity (2026).
Achievements
Delivered 11,900% revenue growth and $1.3M cost savings through digital transformation, operating model redesign, and disciplined execution. Improved SLA and KPI performance by up to 300% across global operations. Led merger readiness and market exit, aligning governance, risk, and quality with CMMI, ISO 27001, SOC 2, and Six Sigma. Drove enterprise execution across BPO, B2B SaaS, and shared services.
Competencies
Enterprise IT strategy and digital transformation, IT governance, risk and compliance, cybersecurity and data privacy, CMMI, ISO 27001, SOC 2, Six Sigma, IT operations and infrastructure, cloud (AWS, Azure), vendor and SLA management, business continuity, data governance, enterprise architecture, merger readiness and integration, operating model design, BPO and B2B SaaS environments, executive leadership and technology-driven execution