Numbers and facts
Brief Biography
Carlos Cesar Rosa is an Information Technology executive with a solid track record as a CTO and IT Manager in mid-sized and large corporate environments, particularly in the healthcare sector. He has extensive experience in IT governance, cloud architecture (Azure), infrastructure, cybersecurity, service management (ITIL v4 and COBIT 5), and digital transformation. Throughout his career, he has led multidisciplinary teams, structured Service Desk operations, implemented Disaster Recovery strategies, automated critical environments, and integrated corporate systems (ERP, BI, and data platforms). He combines a strategic mindset with a hands-on approach, aligning technology with business objectives while maintaining a strong focus on operational efficiency, reliability, compliance, and continuous improvement.
Achievements
Led the modernization of the IT function with a strong focus on governance, operational efficiency, and risk reduction. Implemented Azure cloud architectures, Disaster Recovery plans, and backup and monitoring automations. Structured Service Desk operations and processes based on ITIL and COBIT, improving service quality, system availability, and IT’s alignment with strategic business objectives.
Competencies
IT Governance (ITIL v4, COBIT 5), Cloud Architecture (Azure), Infrastructure and Networking, Cybersecurity, IT Service Management and Service Desk, Disaster Recovery and Business Continuity, ERP and System Integrations, BI and Data Platforms, Automation and Scripting, Project Management, Technical Team Leadership, Strategic IT Planning and Business Alignment.