Numbers and facts
Brief Biography
I'm an IT Director at Fun&Sun Central Asia, driving digital transformation and technology strategy across Kazakhstan, Uzbekistan, Kyrgyzstan, Thailand, and Vietnam. I lead large-scale initiatives that enhance operational efficiency, accelerate business growth, and enable scalable expansion in the travel industry.
With over a decade of experience, I have progressed from technical roles to regional IT leadership, building and leading a high-performing team of 40 professionals across multiple countries. I focus on aligning technology with business priorities and delivering measurable impact through digitalization, automation, and innovation.
I'm also a strong advocate for diversity in tech, actively developing female talent and supporting their growth into leadership roles.
Achievements
Led the development of a unified international IT infrastructure with centralized digital processes across on-premises and cloud environments (including Microsoft-based solutions). Implemented end-to-end digital platforms (EDO, CRM, 1С and others) to enable business growth and scalability, contributing to up to 30% sales growth. Established ITIL-based support with SLA performance exceeding 98%, ensuring high service reliability and operational excellence.
Competencies
Strategic IT leadership across international environments, driving digital transformation and aligning technology with business growth. Expertise in building scalable hybrid (on-prem and cloud) architectures, enterprise systems, and IT service management (ITIL, SLA-driven). Strong background in program governance (PMP), business alignment, and leading high-performing, cross-functional teams.