Brief Biography
Jeny Mustopha is an accomplished IT professional based in Jakarta, Indonesia, with over three decades of experience. Born on July 31, 1964, in Pekanbaru- Indonesia, she excels in IT operations, strategic transformations, and project management. Currently the Chief of Information Technology at PT Bank BTPN Tbk, she leads IT strategy and oversees major projects. Previously, she served as Chief of IT Services at Commonwealth Life Indonesia, enhancing digital programs and operational efficiency. At Allianz Indonesia, she led business transformation, boosting performance through data analytics. Her tenure at Garuda Indonesia included strategic IT roles that supported the airline's growth. Jeny holds diplomas from Stanford College, Malaysia, and certifications in digital transformation and Postgraduate Diploma in Digital Business from MIT.
Achievements
As Chief of IT at PT Bank BTPN Tbk, excels in strategic IT leadership. At BTPN, have reduced CAPEX and OPEX, implemented core banking consolidation, and optimized IT culture. As Head of IT Services Commonwealth Life, enhanced digital programs, achieving 99% system uptime. At Allianz Indonesia, led business transformations, cutting process time and increasing insurance premiums by 20%. At Garuda Indonesia, rapidly deployed IT systems, enhancing operational efficiency and connectivity.
Competencies
Skilled in strategic IT planning, project management, and digital transformation. Excels in cost reduction, process improvement, and performance enhancement. With expertise in IT governance, risk assessment, and compliance, effectively manages IT infrastructure and service delivery. Leadership capabilities include staff development, stakeholder relations, and implementing Agile methodologies to drive operational efficiency and innovation.