Numbers and facts
Brief Biography
Alaa Hegazy is a senior technology executive with more than 30 years of experience in the Information and Communications Technology industry and over 10 years as Chief Information Officer of McDonald's Egypt. He holds a Bachelor’s degree in Engineering, a Master of Business Administration and multiple professional certifications from leading institutions.
Throughout his career, Alaa has led large-scale digital transformation initiatives, aligning technology strategy with business objectives to drive operational excellence, security, and innovation. He oversees all IT domains supporting restaurant and corporate operations, ensuring always-on, resilient systems in a demanding 24/7 QSR environment.
Recognized for his strong focus on cybersecurity, governance, and emerging technologies, Alaa continues to position technology as a strategic enabler of sustainable growth in Egypt & region
Achievements
Led enterprise-wide digital transformation programs, modernized restaurant and corporate IT platforms, ensured 24/7 operational stability across nationwide operations, strengthened cybersecurity and compliance posture, enabled data-driven decision making, introduced automation and AI use cases, built high-performing IT teams, and positioned IT as a strategic business partner supporting growth and innovation
Competencies
Strategic IT leadership, digital transformation, enterprise architecture, cybersecurity & risk management, IT governance, cloud & infrastructure management, data & analytics, AI enablement, business–IT alignment, large-scale operations support, vendor & stakeholder management, change management, talent development, innovation leadership, and cost optimization.