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Izzat Aziz
2024
2024

Izzat Aziz

Chief Technology Officer
Permodalan Nasional Berhad

Brief Biography

Artificial intelligence (AI) is revolutionizing asset management by enhancing decision-making, improving operational efficiency, and providing deeper insights. In asset management companies, AI-driven algorithms analyze vast amounts of data faster and more accurately than traditional methods. These algorithms can predict market trends, identify investment opportunities, and optimize portfolios by assessing risk in real-time.

AI enhances customer experience through personalized investment advice and automated customer service via chatbots. This transformation not only drives operational efficiency and cost savings but also positions asset management companies at the forefront of innovation, allowing them to offer superior services and maintain a competitive edge in the market.

Achievements

A key achievement in customer experience for an asset management company using AI is the development of an AI-driven personalized investment advisory service. By leveraging machine learning and AI, the system offers real-time, tailored investment recommendations based on clients' financial goals and market conditions.

Competencies

AI-powered service significantly enhances customer experience by providing personalized and timely investment strategies. The system processes vast amounts of financial data, market trends, and news, delivering insights that closely align with individual client profiles.

AI Chatbots revolutionize Technology Division Services by offering 24/7 support and addressing staff inquiries swiftly. The chatbot frees up human staff to focus on more complex and value-added activities, improving overall productivity.

Competencies

  • Leadership skills 1
  • IT strategy development and its implementation 1
Total number of points 2
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