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Global CIO

Alfa Capital's AI Transformation: From Pilots to Full-Scale Implementation

28 November 2025
AI
Retail
Alfa Capital Management Company, with assets of 2 trillion rubles, has achieved 60% employee engagement in AI and saved up to 70% of development time. Fedor Lezhnev, Director of the IT Department, discusses the company's systemic AI transformation—from a corporate portal based on Open Web UI to the automation of customer service, where AI already resolves 30% of requests.
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