Brief Biography
Professional with more than 25 years of experience, Master's degree in Administration, postgraduate in Systems Analysis, MBA in IT Governance and in People Management, graduated in Administration. Worked in medium and large corporations aligning technology with strategy.
Experience in public and private companies, inside and outside the country with transportation, industry, aviation, retail and financial market. Managed on SAP adherence analysis and implementation projects, on-premise and cloud datacenter implementation, cost reductions, revenue increase with Digital Marketing estrategy and recently involved with Artificial Intelligence (AI).
Achievements
- Implementation of SAP for a group that operated in 9 different sectors of the economy, involving more than 10 thousand employees.
- Creating automations that reduced approximately $1MM in costs in less than a year.
- Led an automated CRM project, crossing the base with more than 1 million customers, which generated an increase in revenue of more than R$6MM in 6 months.
- Created a service project with AI that helped reduce headcount by R$ 10MM/year.
- Created a project that uses AI to identify risks due to lack.
Competencies
Innovation, technology, people management, strategic management, technology governance, agile management, PMBook, Itil, CobIT.