Artificial Intelligence for Customer Attraction – Why and How to Develop It?
Author: Egor Kopylov, founder of Topspace project, more than 10 years of experience in Tech leadership, developer of five Yandex services and dozens of own IT projects.
Viktor Sirenko, Head of Cloud Services Development Department; IT Division, IT Infrastructure Directorate, OTP Bank, spoke about the team's experience in developing a PaaS platform based on Kubernetes within its private cloud.
The presentation by Petr Lukyanchenko, head of the machine learning department at ecom.tech, is dedicated to recommendation systems and the specifics of their work within e-commerce. The speaker analyzes existing models and presents the company's development in the form of a virtual assistant.
Digital transformation in Central Asia is advancing rapidly, delivering world-class projects and fostering unicorn companies. Global CIO presents the special issue on “IT Development in Central Asia”, showcasing key developments from Kazakhstan, Uzbekistan, and Kyrgyzstan.
Andrey Kuznetsov, IT Bastion Product Development Specialist:
“The modern technological enterprise is trying, though not always of its own free will, to “digitalize”, but process management through dozens of handshakes and approvals has not gone anywhere, and file transfer via usb-carriers or data recording in notebooks in a box is almost the established norm in conditions of isolation of network segments. Moreover, not everyone realizes that the process of digitalization of production must automatically be accompanied by the process of information security: the more computers there are, the more profitable it is to break them”
Recent years have radically changed the rules of the game in the global IT market. Sergey Putyatinsky, a business speaker and author of unique approaches to managing the technology function in corporations, has analyzed in detail the key trends that companies are facing.
Discover how IT leaders can effectively guide their teams through Bruce Tuckman's five stages of group development. Learn practical strategies for navigating team dynamics, from initial formation to peak performance, with insights from executive coach Ekaterina Belyatinskaya.
Every year, Black Friday turns into a survival test for online retailers. It's a time of not only record sales, but also significant peak loads on website infrastructure. We tell you how to prepare.
What needs to be done to ensure that new fashions on the part of artificial intelligence technologies do not negatively impact the just demands of steady automation and digitalization is discussed in the article.
In recent years, Uzbekistan has been actively implementing a strategy called "Digital Uzbekistan 2030". This 15-page document is a ten-year action plan aimed at creating a modern and efficient digital infrastructure. It’s main goal is to ensure sustainable economic development and improve the quality of life of the population.
Information security in a company is needed to preserve data, restrict access to information and prevent incidents. But in practice, the requirements of information security seem unclear to businesses.
To automate operational business processes, especially in small smb-segment companies, it is not always profitable, affordable and convenient to use complex ERP/BPM systems. A simpler solution is service desk class systems. In the article we will analyze what are the specific advantages of service desk and what processes can be automated using this system.
Asem Boltazhan, Chief Executive Officer (CEO) of Qazpost Digital:
"Kazpost" is the national postal service operator in Kazakhstan. The organization has a wide network of branches throughout the country. It also operates in rural areas. Postal and financial services are available to customers. Despite its advantages, "Kazpost" required transformation. In 2023, a digital office was organized. Here's the story of the company's development journey.
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Team management is one of the key factors of a company's success and competitiveness. It is impossible to scale up and carry out large and interesting projects alone.
What is the role of a business analyst in process management at an enterprise? Case studies show that business analysts should be involved in the process of monitoring the execution of business processes, training owners and engaging them in the execution of processes.
Ivan Nikitenko, founder of the digital agency ConvertMe, tells how to use a CRM system to track not only money, but also the work of employees.
The presentation by Kamza Nugumanov, CIO of Jusan Mart, is dedicated to the transition of the store to a microservice architecture. As a result, it was possible to scale the business and improve business processes.