The advantage of service desk systems for business processes
To automate operational business processes, especially in small smb-segment companies, it is not always profitable, affordable and convenient to use complex ERP/BPM systems. A simpler solution is service desk class systems. In the article we will analyze what are the specific advantages of service desk and what processes can be automated using this system.
Speaker: Asem Boltazhan, Chief Executive Officer (CEO) of Qazpost Digital.
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