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Information Technology Development in Central Asia. New approaches

Information Technology Development in Central Asia. New approaches

Digital transformation in Central Asia is advancing rapidly, delivering world-class projects and fostering unicorn companies. Global CIO presents the special issue on “IT Development in Central Asia”, showcasing key developments from Kazakhstan, Uzbekistan, and Kyrgyzstan.



IT Trends 2024: international market

Recent years have radically changed the rules of the game in the global IT market. Sergey Putyatinsky, a business speaker and author of unique approaches to managing the technology function in corporations, has analyzed in detail the key trends that companies are facing.

How to Prepare for Peak Sales with Testing

Every year, Black Friday turns into a survival test for online retailers. It's a time of not only record sales, but also significant peak loads on website infrastructure.  We tell you how to prepare.


AI and the Hierarchy of Needs: Do All Organizations Need to Assert Themselves? Part 1

What needs to be done to ensure that new fashions on the part of artificial intelligence technologies do not negatively impact the just demands of steady automation and digitalization is discussed in the article.

Why and for whom we are building an institute of IS business partners at Ozon

Information security in a company is needed to preserve data, restrict access to information and prevent incidents. But in practice, the requirements of information security seem unclear to businesses.

The advantage of service desk systems for business processes

To automate operational business processes, especially in small smb-segment companies, it is not always profitable, affordable and convenient to use complex ERP/BPM systems. A simpler solution is service desk class systems. In the article we will analyze what are the specific advantages of service desk and what processes can be automated using this system.

About digital transformation of “Qazpost”

Asem Boltazhan, Chief Executive Officer (CEO) of Qazpost Digital:
"Kazpost" is the national postal service operator in Kazakhstan. The organization has a wide network of branches throughout the country. It also operates in rural areas. Postal and financial services are available to customers. Despite its advantages, "Kazpost" required transformation. In 2023, a digital office was organized. Here's the story of the company's development journey. .

Managing an IT team: optimizing work processes

Team management is one of the key factors of a company's success and competitiveness. It is impossible to scale up and carry out large and interesting projects alone.

The Hidden Pitfalls of Managing a Business Intelligence Unit

What is the role of a business analyst in process management at an enterprise? Case studies show that business analysts should be involved in the process of monitoring the execution of business processes, training owners and engaging them in the execution of processes.

The Sales Department is the Face of Business: How to Manage Sales and Employees

Ivan Nikitenko, founder of the digital agency ConvertMe, tells how to use a CRM system to track not only money, but also the work of employees.

Jusan Mart's transition from a monolithic solution to a microservice architecture

The presentation by Kamza Nugumanov, CIO of Jusan Mart, is dedicated to the transition of the store to a microservice architecture. As a result, it was possible to scale the business and improve business processes.

Automation of warehouse logistics

The speed and correctness of processing orders of internal and external customers, smooth work of employees, timely replenishment of stocks and other processes of the organization depend on the qualitative and operative work of the warehouse.

AI is pushing boundaries across industries, from healthcare to robotics

September has quickly entered the business season and brought a number of interesting cases and announcements in the market. For example, the US and EU announced an important agreement aimed at improving AI applications in various sectors, including agriculture, healthcare and energy.

The Future Is Now: AI Algorithms in Corporate Culture

Frequent search for applicants, registration, retraining and integration of new employees increase the workload of staff. What digital technologies in HR will help to reduce costs and improve productivity, we tell you in the material.

Conflict – a threat or a resource? How to resolve conflict in a team

If there is no conflict in an organisation, it is dead. And what do we say about an organisation that has too many conflicts? And where is the line between conflict-resource, which is the fuel for further development of the company, and conflict-threat, with which it is important to work both in the acute phase and in preventive measures? Let's look at it in detail in this article.

Working in IT: Myths and Reality

Convenient schedule and income without a ceiling – these and many other legends have long been associated with the most promising industry of the 21st century – IT.

Motivating the IT Service: How to Do More with Fewer Employees

Maksim Karankevich, Ex-Director for Data and Digital Transformation at Baltiysky Bereg Trading House, shared with us how to interpret the 5 types of needs according to Maslow's pyramid and what tools to apply for employees with different types of leading needs.

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