Enhancement of the QA Process for Halyk Bank
- Customer
- Halyk Bank
- Project manager on the customer side
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- IT Provider
- LLC "Performance Lab"
- Year of project completion
- 2022
- Project timeline
- April, 2022 - September, 2022
- Project scope
- 7800 man-hours
- Goals
- The main goal of the project is to provide the Bank with a consistent path for transforming the quality assurance process to increase its transparency, manageability, efficiency and convenience with further scaling.
The uniqueness of the project
Audit of the quality assurance process to determine its maturity level according to the unique OPT methodology, identifying bottlenecks and a corrective action plan to eliminate them.- Used software
- Allure TestOps
- Difficulty of implementation
- The project was carried out at a pace of high intensity and effectively. But the importance of personal communication has been greatly underestimated. Projects of such complexity should be solved on-site.
- Project Description
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There were two projects proposed for research by the Bank, into which a team of experts delved during a single release to gain an independent view of the process across the entire lifecycle: from business requirements to releasing functionality for commercial use.
At this stage, Performance Lab specialists managed to become part of the augmented Bank team, study technical documentation and testing artifacts, key points of the monitoring process, and working with test environments.
Subsequently, a series of interviews took place with key employees from each of the projects, as an integral step in constructing the maturity matrix of the quality assurance process. The matrix consists of 157 checkpoints grouped into three core areas: stakeholder engagement, testing management, and team professionalism. The number of successfully passed checkpoints unambiguously indicates one of four maturity levels. Checkpoints that were not passed help quickly determine the transformation vector to achieve the most effective results.
Based on the audit results and their analysis by our experts, individual recommendations for adapting the target process were developed in the form of a roadmap to achieve expected outcomes within a one-year interval.
- Project geography
- Kazakhstan
On November 30, the professional IT community GlobalCIO hosted a large-scaled international conference "Global CIO Insights: Digital Transformation with AI". During the event, leading experts shared their practical experience in launching projects utilizing artificial intelligence (AI) and highlighted approaches that helped elevate their companies to new heights.
Voting for projects participating in the "Project of the Year" contest is open. The voting began on December 1st and will continue until January 15th inclusive. The winners will be announced on February 7th, 2024.
According to the statistics agency, the number of telecommunication and IT companies has increased 1.8 times in the last five years. At the beginning of 2023, there are more than 12 thousand ICT companies operating in the country. More than 100 thousand people are employed in the industry. At the end of 2022, the volume of ICT services grew by 125.5% and amounted to 22.9 trillion soums, of which 4.2 trillion soums were programming services provided by Uzbek companies and specialists. The total revenue of Uzbekistan's IT sector for the first quarter of 2023 reached 2.38 trillion soums - almost four times more than in the same period of 2022. Exports of digital services increased to $57.2 million. According to IT Park, net income amounted to more than 90% of revenue or 2.158 trillion soums.
According to the statistics agency, the number of telecommunication and IT companies has increased 1.8 times in the last five years. At the beginning of 2023, there are more than 12 thousand ICT companies operating in the country. More than 100 thousand people are employed in the industry. At the end of 2022, the volume of ICT services grew by 125.5% and amounted to 22.9 trillion soums, of which 4.2 trillion soums were programming services provided by Uzbek companies and specialists. The total revenue of Uzbekistan's IT sector for the first quarter of 2023 reached 2.38 trillion soums - almost four times more than in the same period of 2022. Exports of digital services increased to $57.2 million. According to IT Park, net income amounted to more than 90% of revenue or 2.158 trillion soums.
The IT strategy of a large number of companies includes the automation (digitization) of not only accounting processes but also production and logistics processes.