Secure Remote Work

Customer
Central Bank of Armenia
Project manager on the customer side
Komitas Stepanyan
IT&Cybersecurity Director
Year of project completion
2023
Project timeline
September, 2022 - October, 2023
Project scope
500 automated workstations
Goals
Implement a secure solution for remote work.
Project Results
Currently we have implemented Citirx and almost all internal recourses (applications, file infrastructure etc) are available form anywhere.

The uniqueness of the project

Before this project it was NOT allowed remote work at all!
Used software
  • New Server Infrastructure
  • Citrix
  • Cyberark

Difficulty of implementation
  • Knowledge limitations
  • Time
  • Procurement difficulties

Project Description
The concept of remote work was relatively new for smaller countries and cities, as it was deeply ingrained in our culture to work from traditional office spaces. However, the COVID-19 pandemic demonstrated the vital need for critical organizations, such as Central Banks, to remain operational regardless of any external restrictions, be it a health crisis like COVID-19 or other unforeseen challenges, like wartime situations.

In response to this realization, we initiated a project aimed at acquiring and implementing the necessary technologies. These technologies enable our employees to work seamlessly from any corner of the globe, providing them with the flexibility to choose their work locations while ensuring that they can continue their essential duties effectively.

Project geography
Central Bank employees, about 750

On November 30, the professional IT community GlobalCIO hosted a large-scaled international conference "Global CIO Insights: Digital Transformation with AI". During the event, leading experts shared their practical experience in launching projects utilizing artificial intelligence (AI) and highlighted approaches that helped elevate their companies to new heights.

Voting for projects participating in the "Project of the Year" contest is open. The voting began on December 1st and will continue until January 15th inclusive. The winners will be announced on February 7th, 2024.

According to the statistics agency, the number of telecommunication and IT companies has increased 1.8 times in the last five years. At the beginning of 2023, there are more than 12 thousand ICT companies operating in the country. More than 100 thousand people are employed in the industry. At the end of 2022, the volume of ICT services grew by 125.5% and amounted to 22.9 trillion soums, of which 4.2 trillion soums were programming services provided by Uzbek companies and specialists. The total revenue of Uzbekistan's IT sector for the first quarter of 2023 reached 2.38 trillion soums - almost four times more than in the same period of 2022. Exports of digital services increased to $57.2 million. According to IT Park, net income amounted to more than 90% of revenue or 2.158 trillion soums.

According to the statistics agency, the number of telecommunication and IT companies has increased 1.8 times in the last five years. At the beginning of 2023, there are more than 12 thousand ICT companies operating in the country. More than 100 thousand people are employed in the industry. At the end of 2022, the volume of ICT services grew by 125.5% and amounted to 22.9 trillion soums, of which 4.2 trillion soums were programming services provided by Uzbek companies and specialists. The total revenue of Uzbekistan's IT sector for the first quarter of 2023 reached 2.38 trillion soums - almost four times more than in the same period of 2022. Exports of digital services increased to $57.2 million. According to IT Park, net income amounted to more than 90% of revenue or 2.158 trillion soums.

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The IT strategy of a large number of companies includes the automation (digitization) of not only accounting processes but also production and logistics processes.

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