Total Airport Management Suite (TAMS) for the next-gen airport operational management

Customer
TAV TECHNOLOGIES
Project manager on the customer side
Mehmet Kerem Öztürk
General Manager & CIO
IT Provider
TAV TECHNOLOGIES
Year of project completion
2023
Project timeline
October, 2022 - March, 2023
Project scope
960 man-hours
Goals

This project aims to enhance airports globally by implementing TAV Technologies' Total Airport Management Suite (TAMS). In the aviation sector, airports often face challenges due to the use of various disparate systems, resulting in operational inefficiencies. TAMS addresses this issue by enabling comprehensive airport management through a single, modular platform. More than just a system, TAMS is a transformative solution for airports, consolidating multiple operational modules into a seamless and efficient platform.

In a world where airports are busier and more complex, TAMS optimizes airport operations. It tackles the challenge of using multiple systems simultaneously, responding to the need for increased automation.

TAMS uses smart technologies like AI to predict flight delays and manage resources better. The Apron-Eye module detects and tracks aircraft, ground handling vehicles, employees, and passengers at the airport apron in real-time, ensures precise data for smoother operations. The goal is simple: make airports run better. TAMS collects and processes data, empowering managers to make quick decisions and promoting teamwork among airport staff.

This project achieves first-class user experiences, timely information access, and a streamlined system for all airport processes. TAMS reduces costs, increases satisfaction, and embraces a predictive, collaborative approach, making airports more efficient and ready for the future.

TAV Technologies' Total Airport Management Suite is not just a project; it's a commitment to excellence, efficiency, and the future of aviation.


Project Results

Some of the achievements of this project can be described below:

- Best-in-class user experience for the operational solutions,

- TAMS allows all stakeholders to access relevant and timely information from a workstation or mobile device,

- Integrating all airport processes in one holistic optimized architecture,

- Decreasing maintenance & support costs while providing more efficient and optimized operations,

- Increased RFP compliance rate and ratio,

- Increased end-user satisfaction,

- High-performance, more stable, and faster products.

The uniqueness of the project

Total Airport Management System (TAMS) stands out as a pioneering solution in the aviation industry, offering a comprehensive and integrated approach to airport operations. Unlike traditional systems, TAMS is modular, allowing each component to function independently. It provides flexibility for airports with diverse needs.

TAMS leverages cutting-edge technologies, including Artificial Intelligence and Machine Learning, to revolutionize resource planning. Its predictive capabilities, such as flight delay forecasts and passenger traffic analysis, empower airport managers with proactive decision-making tools. The Apron-Eye module, utilizing image processing, ensures precise data transmission for Flight Management Systems. It enhances accuracy in landing, take-off, and block times.

The uniqueness of TAMS lies in its holistic perspective, combining terminal and airside capabilities into a centralized portal. This facilitates real-time monitoring of operations, from flight and commercial management to ground handling. TAMS addresses the challenge of managing multiple systems concurrently. It provides a unified platform that optimizes airport resources, minimizes human error, and enhances overall operational efficiency.

This technology's value proposition extends beyond operational enhancements; it introduces a new vision for airport management. TAMS demonstrates a commitment to continuous improvement through customization, updates, and the integration of challenging new features. As airports face the complexities of the modern aviation landscape, TAMS emerges as a forward-looking solution, providing a foundation for progress and adaptability in the ever-evolving aviation industry.

Used software

Redhat Fuse, Redhat Openshift, Apache Kafka, Apache Ignite, Microsoft sql.

Difficulty of implementation

In this project, our first step involved gathering all requirements from tender Request for Proposals (RFPs) and customers. Simultaneously, we analyzed how well our current products aligned with the expected results. The next challenge was to integrate multiple standalone products into a single, cohesive unit for increased effectiveness. Throughout this process, we were mindful of avoiding scope creep—ensuring that we managed expectations while staying abreast of new technologies and trends. Given that TAMS (Total Airport Management Suite) is a continuously evolving product, defining a comprehensive scope to achieve our goals has proven to be the most challenging aspect of the project life cycle.

Project Description

Total Airport Management Suite (TAMS) has been developed by TAV Technologies as a next-generation airport management solution and a complete integrated system for handling airport operations. TAMS is a central platform and comprehensive suite for total airport management, and it is aligned with existing concepts and systems. TAMS has the following modules, each of which can run as an independent product:

- FMS (Flight Management System a.k.a AODB)

- RMS (Resource Management System)

- A-CDM (Airport Collaborative Decision Making)

- SLOT (Slot Management Module)

- TDAS (Travel Document Authorization)

- CMS (Commercial Management System-Airport Billing)

- FIDS (Flight Information Display System)

- GHS (Ground Handling Suite)

- CPS (Capacity Planning System)

- SIM( Simulation/Airport Flow Management)

- PFM (Passenger Flow Management)

Holistic Perspective at The Airports for Flawless Operations

The industry responded to the demand for higher efficiency and seamless passenger experience with smart solutions and innovative approaches such as collaborative decision making, resource optimization, self-service systems, and mobile platforms. Running several airport solutions simultaneously aroused the integration problem, which necessitated airport managers to adopt a holistic perspective.

Today, the industry needs integral systems like TAV Technologies’ Total Airport Management Suite (TAMS) that enable the airport managers to make the best use of their resources, as well as the abilities gained through digitalization. Also, the Covid-19 pandemic tremendously affected the aviation sector, the new standards will require even more automation and digitalization in the airports.

Innovative Solutions for Optimized Resource Planning and User Experience

The Suite uses modern digital technologies like Artificial Intelligence, Machine Learning and so on. Flight delay predictions for airports’ fixed resource allocations like stand, gate, carousel etc. These benefits can quickly provide robust resource planning, which is needed for pro-active actions in operations. TAMS has been designed to offer the operators the best User Experience (UX) possible, and they can carry out all tasks and monitor operational KPIs with user-friendly dashboards.

Collaborative decision-making is another essential point for airport operations' efficiency. Information sharing and transparency are fundamental factors in collaborative decision-making if the confidentiality of sensitive data is maintained. TAMS provides extensive monitoring capabilities for Collaborative Decision Making milestones and ensures collaboration and consistency in every step of the operation as a central solution for all airport operation stakeholders.

Smart Data Processing at the Airports

TAMS is the center of airport operations, and it collects all the information flowing across the airport systems, analyzes them and shows the users the most reliable data.

TAMS features a holistic approach by combining terminal and airside capabilities. The system can track down the passenger crowds on the terminal side and let the airports manage their resources and optimize the operation accordingly. Likewise, airside operations are managed in one central portal where all airport stakeholders can track the operations in real time, including flight management, commercial management, and ground handling operations.

The system uses state-of-the-art technologies such as Artificial Intelligence to predict flight delays and the number of passengers in the terminal for efficient resource planning and helps airports make better decisions. Automation features can handle operational tasks with a distinct algorithm and ruleset, minimizing human error and task load for operators. The system augments user decisions and aims to reduce user intervention for increased operational performance. AI-based suggestion engines will help airports to leverage 'what-if' scenario planning and simulation tools, ensuring evolution from a reactive approach towards proactive, collaborative decision-making. This evolution will allow airports to respond to problems with a new way of thinking for predictive collaboration.

Apron-Eye module which is developed by TAV Technologies’ R&D department to take most consistent and accurate actual landing and take-off time data of aircraft to Flight Management System through image processing via special cameras. Computer Vision-powered Apron Eye detects and tracks aircraft, ground handling vehicles, employees, and passengers at the airport apron in real-time. In addition to object tracking, Apron Eye provides solutions to many problems such as monitoring and detecting entrances to prohibited areas, incorrect use of ground handling vehicles, perimeter security, and parking lot occupancy measurement.


Project geography

The solution was first implemented at Izmir Adnan Menderes Airport, one of the busiest in Turkiye. TAMS has been successfully deployed in over 20 airports worldwide, with its initial development taking place in Turkiye.

Additional presentations:
TAV-Technologies_Total Airport Management Suite (TAMS) Presentation.pdf
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