Automated Workstations in Retail FMCG
- Customer
- GKB OPTICALS
- Project manager on the customer side
-
- IT Provider
- GKB LENS PVT LTD
- Year of project completion
- 2024
- Project timeline
- July, 2024 - October, 2024
- Project scope
- 100 automated workstations
- Goals
-
1. Streamlined financial operations and reporting
2. Enhanced supply chain visibility and optimization
3. Improved customer service and experience
4. Efficient sales and marketing processes
5. Automated HR processes and employee management
6. Real-time inventory management and tracking
7. Optimized warehouse operations and inventory control
8. Efficient transportation management and logistics
- Project Results
-
1. Improved operational efficiency2. Enhanced customer satisfaction
3. Reduced inventory costs
4. Increased sales revenue
The uniqueness of the project
Key Features:
1. Centralized dashboard for real-time monitoring
2. Automated workflows and approvals
3. Integrated reporting and analytics
4. Mobile accessibility for store and warehouse operations
5. Seamless integration with existing systems
1. Centralized dashboard for real-time monitoring
2. Automated workflows and approvals
3. Integrated reporting and analytics
4. Mobile accessibility for store and warehouse operations
5. Seamless integration with existing systems
- Used software
-
1.Microsoft Dynamics 365 Warehouse Management.
2.SAP Extended Warehouse Management (EWM).
- Difficulty of implementation
-
1. Complexities in integrating existing systems
2. Customization requirements for specific business processes
3. Training and change management for 100+ store staff and 90+ warehouse staff
4. Data migration and cleansing
- Project Description
-
Scope:
Modules Implemented:
1. Finance and Operations (F&O)
2. Supply Chain Management (SCM)
3. Customer Service
4. Sales and Marketing
5. Human Resources (HR)
6. Inventory Management
7. Warehouse Management
8. Transportation Management
Team Involved:
- GKB LENS Pvt Ltd project team
- GKB Optical ( Brand Name)
- Microsoft Dynamics 365 implementation partner
- Key stakeholders from finance, operations, sales, marketing, and IT departments
Implementation Timeline:
- Planning and preparation: [2024 ]
- Configuration and testing: [2024]
- Training and deployment: [90 days]
- Go-live: [10th September 2024 ]
- Project geography
- India