Consolidation of SAP ERP and Unification of MPI
- Customer
- Alameda Healthcare
- Project manager on the customer side
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- IT Provider
- National Technology, SAP, Dell – Egypt
- Year of project completion
- 2025
- Project timeline
- August, 2024 - January, 2025
- Project scope
- 300 automated workstations
- Goals
- The primary goal of this project is to consolidate four separate versions of SAP into a single, unified platform, ensuring consistency, standardization, and improved efficiency across the organization. A key objective is the unification of the Master Patient Index (MPI), enabling a single source of truth for patient records, eliminating duplication, and enhancing data integrity. This initiative will streamline operations, improve reporting and analytics, and strengthen the foundation for advanced digital healthcare solutions. By delivering a unified system, the project aims to support better decision-making, operational efficiency, and improved care outcomes.
- Project Results
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The project successfully unified four SAP versions into a single SAP S/4HANA platform with a centralized Master Patient Index (MPI), eliminating duplicate records and data silos. This has improved operational efficiency, enabled accurate reporting, and standardized processes across finance, supply chain, and clinical operations. Integration with RIS, PACS, and EMR systems has created seamless data flow, enhancing care coordination and clinical decision-making.
From a patient perspective, the unique MPI ensures a smoother experience, minimizing errors, avoiding duplicate tests, and improving service delivery. Enhanced data accuracy and faster access to patient information have strengthened trust, safety, and overall satisfaction. With stronger cybersecurity controls through SOC and MFA, sensitive data remains protected, creating a secure environment for both patients and providers.
The uniqueness of the project
The uniqueness of this project lies in its scale and impact, bringing together four separate SAP environments into a single consolidated platform while unifying the Master Patient Index (MPI). Unlike standard system upgrades, this initiative goes beyond technical integration to create a unified patient and business ecosystem across the organization. By eliminating redundant records and establishing a single source of truth, the project ensures higher accuracy, improved compliance, and seamless data flow between clinical, operational, and financial domains. This comprehensive consolidation is distinctive in its ability to simultaneously enhance efficiency, strengthen governance, and enable advanced digital transformation in healthcare delivery.- Used software
- The project leverages SAP S/4HANA as the consolidated enterprise resource planning (ERP) platform, integrating financial, supply chain, and operational processes across the organization. The unification of the Master Patient Index (MPI) is supported by a specialized patient identity management system to ensure accurate, duplicate-free patient records. Supporting systems include SAP Business Intelligence tools for analytics and reporting, middleware for seamless data exchange, and cybersecurity frameworks such as SOC and MFA for secured operations. Auxiliary systems involve clinical applications (RIS, PACS, and EMR) that are integrated into the unified environment, while the underlying infrastructure is hosted on high-performance servers, storage arrays, and virtualization platforms to provide scalability, reliability, and high availability.
- Difficulty of implementation
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The implementation was highly complex due to the consolidation of four different SAP versions, each with distinct configurations, data models, and processes. Migrating to a unified SAP S/4HANA platform required extensive data cleansing, standardization, and governance to eliminate duplicate and inconsistent records, particularly in the creation of a single Master Patient Index (MPI). Ensuring smooth integration with clinical systems (RIS, PACS, EMR) while maintaining uninterrupted operations added another layer of difficulty.
Change management was also a significant challenge, as multiple stakeholders had to adapt to new workflows, technologies, and governance standards. Tight project timelines, the need for strict compliance with healthcare data regulations, and the introduction of new cybersecurity measures (SOC, MFA) further increased complexity. Despite these challenges, strong collaboration, phased planning, and leadership support enabled successful delivery.
- Project Description
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This project consolidates four legacy versions of SAP into a single SAP S/4HANA platform, unified with a centralized Master Patient Index (MPI). The initiative eliminates data silos, ensures accurate patient identification, and streamlines business processes across finance, HR, supply chain, and clinical operations. By integrating with RIS, PACS, and EMR systems, the MPI enables seamless patient data flow, improving care continuity and operational efficiency.
The program also strengthens cybersecurity through the deployment of a Security Operations Center (SOC) and Multi-Factor Authentication (MFA), ensuring robust protection of sensitive healthcare and business data. Built on scalable, high-performance infrastructure with advanced reporting and analytics tools, the platform delivers a single source of truth for both administrative and patient data.
This transformation is a strategic enabler, enhancing efficiency, standardization, and decision-making while positioning the organization for future growth and innovation in digital healthcare.
The project was delivered through a consortium of global and regional partners:
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SAP – Core ERP platform (SAP S/4HANA consolidation).
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Dell Technologies – High-performance servers, storage, and infrastructure.
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National Technology – Local implementation and integration support.
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UC Solution – Deployment and technical enablement.
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Siemens & Philips – Advanced imaging and diagnostic systems.
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Paxera – Picture Archiving and Communication System (PACS).
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Risk Associates (RA) – Cybersecurity partner, enabling SOC and MFA deployment.
This collaboration ensured a unified, secure, and patient-centric digital ecosystem for Alameda Healthcare Group in Cairo, Egypt.
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- Project geography
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The project has been deployed across the Alameda Healthcare Group in Cairo, Egypt, covering its network of hospitals, specialized centers, and clinical facilities. By consolidating four SAP environments into a unified SAP S/4HANA platform with a centralized Master Patient Index (MPI), the project provides standardized processes and unified patient data management across the group’s diverse locations.
This centralized deployment ensures consistency in financial, operational, and clinical data handling, while also enabling scalability for future expansion within Egypt or into other regions. The implementation strengthens Alameda’s position as a digitally advanced healthcare provider in the region, setting a benchmark for integrated patient care and operational excellence within the Egyptian healthcare landscape.