Askı Plan (Digital Urban Plan)

The project aims to inform citizens digitally during the 30-day public display period, enabling them to exercise their right to object in a timely and effective manner. The GIS-based system is designed to ensure that the plan data is up-to-date, accurate, and easily accessible on maps. Additionally, the SMS notification system allows citizens to be directly informed, improving communication efficiency within administrative processes.

The application has enhanced efficiency, citizen-centricity, and inclusivity in municipal services by saving time, labor, and costs, while also supporting digital transformation and sustainable governance in urban management.

The application also facilitates the collection of citizen feedback, enabling needs to be addressed more quickly and effectively. Furthermore, digitalization increases efficiency in administrative processes and reduces costs.

The application has improved efficiency in terms of time, accessibility, and labor, prevented potential grievances, and enhanced inclusivity in municipal services.

To facilitate public adoption of the new system, awareness and information campaigns were conducted, and based on user feedback, improvements were made to both the interface and the SMS notification system. The initial technical and organizational challenges were successfully addressed through effective communication, training, and continuous testing processes, enabling the project to achieve its objectives. Developing a user interface compatible with multiple devices, as well as conducting performance and accessibility tests, also required additional effort and time.

The primary goal of the application is to facilitate citizen access to information during plan approval processes and to allow them to exercise their rights of objection promptly and effectively. Previously, public display processes could only be followed via notice boards located in municipal buildings. With this project, these processes have been digitized, creating a platform that is easily accessible to everyone.

Digital Urban Plan’s user-friendly interface, compatible with both mobile and desktop devices, allows citizens to instantly track plan changes in the neighborhoods where they live or areas of interest. The system aligns newly approved plans or plan amendments with up-to-date GIS data and presents them to users with visual, spatial, and textual information.

Through the integrated SMS notification system, users can receive instant alerts for plan changes in their own neighborhoods or any other area of interest. This enables citizens to monitor zoning plan processes transparently and efficiently without visiting municipal offices and to submit necessary applications within the legally mandated 30-day objection period.

Digital Urban Plan is developed as part of IMM’s digital transformation initiative and its commitment to participatory governance. The project enhances transparency in public services and strengthens citizen participation in local governance. Thanks to its GIS-based structure, plan data can be interactively viewed on maps, and users can easily access related plan notes and approval decisions.

In summary, Digital Urban Plan digitizes traditional announcement methods, eliminating time, location, and access constraints. It stands out as an innovative e-government application that encourages information-based citizen participation in planning processes. The application is accessible to all citizens at https://planaski.ibb.gov.tr/.

Through the application, citizens can view plan changes at the neighborhood level and easily access information about public display periods, objection rights, and related links. The project covers all districts and neighborhoods in Istanbul, providing a shared, up-to-date, and transparent information platform for citizens, urban planners, local administrators, and decision-makers.

As a result, the project enhances accessibility, participation, efficiency, and institutional coordination in zoning plan processes.