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Fully In-House WMS for Teez Marketplace Automation

Customer
Teez
Project manager on the customer side
Oleg Aksenov
Chief Information Officer
IT Provider
Teez Technologies
Year of project completion
2025
Project timeline
March, 2024 — March, 2025
Goals
To create fully proprietary software for marketplace automation.
Project Results
We developed a "client-centric" WMS that radically simplifies operator work, reducing the process to just 5 actions per order. Operators follow the entire path guided by LED indicators and master the system in just 1 day, while strict process controls ensure order fulfillment accuracy above 99% compared to 97-99% for the best solutions on the market. This enables order fulfillment within 1 day at a cost 40% lower than the market average (adjusted for region).

The uniqueness of the project

  • Vertical integration of all elements, from sellers and logistics to customer service

  • Fastest order fulfillment: 1-day delivery over distances exceeding 1,000 km with accuracy above 99%

  • Fully based on open-source components, vendor-independent cloud infrastructure

Used software
  • C# 12

  • .NET Core 8.0

  • Flutter 3.24

  • React 18.2

  • OpenStack

  • OS: Almalinux, Debian, Ubuntu 24.04 LTS

  • DBMS: PostgreSQL, Redis, ClickHouse 24

  • CI/CD: Gitlab CI, Github Actions, Kubernetes 1.28

  • Monitoring: Grafana, Mimir, Loki, Prometheus, Grafana Alloy, Serilog 8, OpenTelemetry 1.9.0, Apache Superset

  • Deployment: Helm, ArgoCD, Fastlane, Terramate (Terraform)

  • DataStream and Batching: Apache Airflow, Apache Kafka

Difficulty of implementation

To ensure 1-day delivery, all stages must fit within 24 hours — picking, sorting, packing, airport delivery, loading, air transportation (when necessary), unloading, and last-mile delivery.

Warehouse operations have less than 1 hour for completion.

High availability: Both customer-facing and internal system components must operate 24/7 without downtime, even during updates.

High load and throughput: Users browse more than 1,000 products per visit, requiring delivery of several billion photos per day.

Unreliable networks: To protect against failures, multiple backup channels are implemented in all components.

Tight deadlines: Only 6 months to release MVP and 12 months to achieve target metrics.

No existing codebase: For clean intellectual property rights, legacy code had to be discarded, requiring development in new languages with a new development team.
Project Description

The customer app, supplier management, inventory tracking, logistics, and point of sale are unified into a single system complex — separate but closely integrated. The most unique component is the warehouse management system (WMS).

Existing WMS solutions are typically created with an industrial approach — to support a wide range of manufacturing or logistics processes and provide flexibility for users. This approach is impractical for a marketplace dealing with everyday consumer goods. Our tests showed that standard WMS systems require 20–30 user actions to process a single order.

Project geography

The project was developed jointly by staff in Russia and Kazakhstan, following the KazanExpress model. Implemented in Kazakhstan. Potential markets include Turkey and Azerbaijan.

The logistics chain begins in China.

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