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Global CIO

How the CIO role is shifting from technical support to business value creation — and what this means for IT teams

4 May 2026
Retail
IT

Zeeshan Noorani, PMO Director for Development and IT Technologies at Lemana PRO, explains how the CIO role is shifting from technical support to business strategy. The article covers IT business metrics, stakeholder communication, team mindset change, and cases where culture mattered more than tools.

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