Aware CEO Jeff Schumann shared that AI helps companies understand risks regarding employee communications by getting information about their mood in real time. Using anonymized data in Aware's analytics product, clients will be able to see how employees in certain age groups and geographic regions respond to updates to corporate policies or marketing campaigns, continues the startup's CEO.
Aware's dozens of AI models built to analyze text and images can detect harassment, bullying, discrimination, non-compliance, pornography, nudity and more, Schumann said. The head of the company emphasizes that the main Aware tool does not have the ability to mark the names of individual employees. However, this can be done by a separate solution - eDiscovery, which is designed for extreme threats or risky behavior pre-defined by the client.
Aware confirmed to CNBC that it uses enterprise customer data to train its machine learning models. According to the company, the data warehouse contains about 6.5 billion messages. Once a client is connected to the Aware system, it takes about two weeks for the AI models to learn from employee communications and learn patterns of emotions and sentiment within companies.
Artificial intelligence technologies have been developing for decades, but only in the last few years have neural networks "smartened up" to a level that allows them to be used as assistants or even to replace human labor.
The beginning of the year was marked by a flurry of activity by various legislators to deal with artificial intelligence. The New York Times filed a lawsuit against OpenAI and Microsoft, and the UAE created an AI council to accelerate the adoption of AI systems in critical sectors of the economy.
What should a business solution be, so that it is chosen by young people, but at the same time not rejected by older professionals? Maybe beauty will save the peace in the team, because everyone wants to work in an application that looks beautiful? It is true, but User Interface (UI) is good when it is based on User Experience (UX). If harmony between UI and UX is achieved, the product will be both beautiful and user-friendly.