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Velopy
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Project manager on customer side
Mustafa Tacettin
Brisa Bridgestone Sabanci
Chief Digital Transformation Officer (CDO)
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Category
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Nomination
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Goals
We built Velopy with a vision of an enterprise transformation platform where IT and business units manage services, projects and actions through a shared way of working. Our goal was a lean, flexible structure that delivers visibility, collaboration and data integrity across the organisation without forcing every team into the same way of working. The need came from shared work being tracked in separate systems, project methods varying from team to team, and the lack of a single, holistic data source to support decisions. We designed one platform, aligned with Agile and ITIL principles, that manages services, projects and all actions end to end. We aimed to make every project step, effort spent and budget visible, and to produce clean, reliable data from a single source. Through dynamic workflow design, we set out to let every team adapt the platform to its own needs, to preserve and reuse company know-how in the platform, and to integrate openly with other enterprise systems.
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Timeline
april, 2026 — september, 2026 -
Project completion year
2026
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Project scale
7000 human-hours -
Results
Velopy has been used by all CDO teams since July 2026. It now serves 262 active users across 19 workspaces in 7 departments, with more than 6,000 work items created and more than 35,000 operations performed. Work that departments previously tracked in their own separate systems now sits in a single data source. Services, projects and actions follow one standard method, and every step, effort and budget is visible to management on one screen. Teams design their own workflows without needing development effort, while company know-how builds up in the platform and turns into solution suggestions. Moving away from licence-based tools saves USD 100,000 in annual licence costs. The platform has been presented to the 16-company Sabancı Group as a scalable product.
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Project uniqueness
Velopy’s uniqueness lies in bringing corporate standardisation and team autonomy together on one platform. Service, project, change and action management are unified in a single data model, while every team designs its own record types, fields, statuses and transitions without code. The organisation gets one common governance and data standard, and teams are never forced into one-size-fits-all processes. Velopy does not just record work; it turns accumulated know-how into decision support. Bridge interprets cross-department Gantt plans, identifies delays and dependencies, and suggests actions. Incident analytics draws on past resolutions to suggest solutions for new records. Company know-how no longer stays with individuals; it builds up in the platform as a reusable asset. The platform was built in months by a six-person in-house team using AI-assisted development. With open integration, multi-company use and a scalable architecture, it can be adapted to other organisations.
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Software used
Velopy is custom software developed in-house by Brisa's Digital Transformation team using vibe coding, an AI-assisted development approach. It runs on .NET 10 for the back-end, React for the front-end and PostgreSQL for the database, on a container-based architecture, with CI/CD managed through Azure DevOps and Git. Users sign in with Microsoft single sign-on, and the platform works with the Outlook calendar. An open integration layer connects Velopy with enterprise systems such as ERP, HR, CRM and document management, and e-mail notifications share critical steps. AI capabilities provide Gantt interpretation and action suggestions in Bridge, and solution suggestions in incident analytics based on accumulated know-how.
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Solution from the Global CIO catalog
The project does not use solutions from the Global CIO catalog
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Project implementation complexity
The biggest challenge was uniting ITSM and agile project management, which follow different logic, in a single data model. We solved it with a change-management bridge that links each service record to its project item, plus status and field synchronisation between linked records. Letting teams design without code had to be balanced with data consistency, so we kept system fields in a fixed core and moved record types, field schemes and workflows into a configuration layer managed through a visual designer. For secure work across workspaces, we built a layered role and permission model. To query across workspaces, we developed our own query language, VQRY. Risk, CAB and emergency change approvals were designed as configurable approval flows connected to the delivery workflow. Delivering fast with a six-person team through vibe coding while keeping enterprise quality, and managing adoption through training, guides and a continuous feedback loop, were the other critical challenges.
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Description
Velopy is a lean, flexible work management platform developed at Brisa to run services, projects, changes and company actions end to end under one management model. The project was approached as a broad transformation: bringing IT and business units together in a shared working environment, giving management visibility of effort, budget, risk and progress, and basing company decisions on clean, reliable, single-source data. Velopy’s core design principle is to adapt to each team’s way of working while preserving company standards. Record types, fields, statuses and transitions are designed by teams without code. Different departments use the same platform without being forced into one-size-fits-all processes, and new needs are met without additional development effort. The platform combines Agile and ITIL principles in a shared data model. Users sign in to the Service Portal with their Microsoft accounts and raise requests, which are routed to the right teams with SLA targets. Work that needs development moves into change management, where it is classified by impact, likelihood, effort, cost and risk and passes through the required approvals. Approved work is planned on Scrum or Kanban boards, and the process closes with the requester’s test approval, making the full lifecycle from request to delivery traceable. Velopy does not just track work; it turns accumulated data into decision support. The Bridge module interprets cross-department Gantt plans, identifies delays and dependencies, and suggests actions. Incident analytics draws on past resolutions to suggest solutions for new records. Alongside Microsoft SSO, Outlook and Git/Azure DevOps integrations, an open integration layer lets Velopy work with other enterprise systems. Velopy was built in-house by Brisa’s Digital Transformation team using AI-assisted development. After implementation, IT and business units began managing services, projects and actions with one shared, standard method, and project steps, operational workload, effort and budget became visible from a single point. Company know-how, instead of depending on individuals, became an asset that builds up in the platform and is reused. With its scalable, multi-company architecture, Velopy was designed as an enterprise product that can be adapted to other companies beyond Brisa’s own transformation.
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Project geography
Türkiye. Velopy has been presented to the Sabancı Group, which comprises 16 companies operating in many sectors. Thanks to its flexible, scalable design suited to multi-company use, it can be licensed to group companies and rolled out to companies in other geographies.
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Additional presentations
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Customer
Brisa Bridgestone Sabanci
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