SimpleOne ITSM

Preconfigured processes Allow you to quickly implement and start using SimpleOne ITSM system, the ability to customize settings for multiple approaches to IT service management. Additional tools Improve user experience when managing IT processes (checklists; labor accounting; quick responses; omnichannel support; ability to connect ML algorithms, chatbots, collecting feedback and evaluating the quality of service delivery).

Adaptation of processes without spending a lot of resources on programming by using the basic and unique features of the SimpleOne platform, on which the ITSM solution is developed.