Templates

Category	Files	Size	Description
Checklist for Assessing and Improving Business Processes	Checklist for Assessing and Improving Business Processes.docx	13.05 KB	Checklist
Terms of Reference	For Improvement of IT service management system and automation of basic processes.docx	126.96 KB	The Terms of Reference describe the following requirements: to the composition of services; project phasing; methodology of service delivery. In terms of result delivery, the Terms of Reference describes the following requirements: to the developed process regulations, to the process documentation; to the functional capabilities of the process automation system; to the developed technical documentation.

Category

Files

Size

Description

Checklist for Assessing and Improving Business Processes

Checklist for Assessing and Improving Business Processes.docx

13.05 KB

Checklist

Terms of Reference

For Improvement of IT service management system and automation of basic processes.docx

126.96 KB

The Terms of Reference describe the following requirements:

to the composition of services;
project phasing;
methodology of service delivery.

In terms of result delivery, the Terms of Reference describes the following requirements:

to the developed process regulations, to the process documentation;
to the functional capabilities of the process automation system;
to the developed technical documentation.

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